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    Posts made by paul

    • Simplified Downloads for Windows and Linux

      With the latest version of ProTop, there is now only one download for Windows and one for Linux. R-code libraries are included for all the supported versions.

      You can run $PROTOP/bin/pt3upd to get the latest version (or pt3upd.sh on older versions of ProTop) or download at https://wss.com/download.

      posted in Downloading and Installing ProTop
      paul
      paul
    • ProTop 319

      Hey everyone,

      ProTop 319 is ready to go! You can find all the details in the release notes.

      Of note:

      • ProTop RT now adjusts to smaller terminal sizes. The smaller Core UI includes some interesting features like the "Of Interest" panel.

      • The beginning of the end of the use of WMIC on Windows

      • Some really cool new colour options, especially for people with visual difficulties

      • More and more updates to the PASOE data collector.

      Try it out and please share your feedback!

      posted in Announcements
      paul
      paul
    • RE: Online backups and buffer hit rate

      @nickw regardless of which blocks are actually backed up, the probkup utility must load them all into the buffer pool to check the backup counter.

      Quick correction for anyone else landing here: -Bp 10, not -bp 10. This is the private buffer pool count.

      posted in Chit Chat
      paul
      paul
    • RE: User experience LH metric

      @nickw still getting the dbanalys msg too? Or just the "cannot find drive" msg?

      Can you email to me log\dbmonitor.log and tmp\dbmonitor.debug and err please?

      posted in Using ProTop
      paul
      paul
    • RE: User experience LH metric

      @nickw I have seen this "System cannot find the drive" message before. May be a bug - need to look in our ticketing system.

      There is a new protop 319 that was released this week. I suggest you try that first. Simply run %PROTOP%\bin\pt3upd from ProEnv.

      The DBAnalysis file has to be in %PROTOP\dbanalys and named nick.dba. But if you did it from ProTop RT then it should be fine. That msg may be from before you run DB Analysis.

      The "Creating new flag" is normal. All ProTop processes use a file named %PROTOP%\tmp<something>.flg to signal their existance. The easiest way to stop a ProTop process is to simply remove the associated flg file.

      posted in Using ProTop
      paul
      paul
    • RE: Size of AI file to large for integer

      $PROTOP/etc/NOTES_*.

      posted in ~~Bugs~~
      paul
      paul
    • RE: Happy pi day - pt3.14 has been released!

      OMG Rob don't give him ideas. pt3.14159265359...

      posted in Announcements
      paul
      paul
    • New killprosession.sh in pt3.14

      Hi all,

      The latest version of killprosession is available as part of the pt3.14 download from https://wss.com/progress-openedge-monitoring-with-protop/.

      New features:

      1. Added a force flag (runs kill -SIGFPE)
        If the user selects -f and the script determines that no DB files are open AND no DB shared memory segments are attached, it will proceed to send the SIGFPE signal.

      CAVEATS:
      a) On AIX, you need to specify DBFILESYSTEM=/<DB file system> in $PROTOP/bin/localenv. This is because lsof on AIX only returns the file system name and not the full file name. If you have multiple DBs on multiple FS then this won't work as expected.

      b) killprosession only checks shared memory segments of DBs in $PROTOP/etc/dblist.cfg.

      c) Only lightly tested on HPUX as that operating system is becoming mighty scarce

      1. Delivered in ECHO only mode
        The script is delivered with the line "ECHO=echo" uncommented. This means that lines like "$ECHO kill -s INT ${PID}" will only echo the kill command and not execute it. This mode is clearly indicated in the Usage and when running the script. You'll see:
      $ /usr/local/protop/bin/killprosession.sh 48365686
      
      pk4939 48365686 pts/27 _progres -pf /usr/local/etc/params.m.pf
      
      ECHO ONLY MODE is on. Comment ECHO=echo in script.
      
      USE AT YOUR OWN RISK. THERE IS NO 100% SAFE WAY TO KILL A SHARED MEMORY PROCESS
      
      Please confirm the kill of this session (y/n):
      

      and same in the usage:

       Usage: /usr/local/protop/bin/killprosession.sh [ -q ] [ -f ] [ -v ] pid1 [pid2 pid3 ...]
             -q  quiet. No prompts
             -f  force. Will execute a kill -SIGFPE if lsof and svmon/pmap seem clear. DANGEROUS !!
             -v  verbose. Generate verbose output
      
      ECHO ONLY MODE is on. Comment ECHO=echo in script.
      
      1. Added a verbose flag
        If you want to see every little thing that killprosesson does as it does it, add the -v flag. This is particularly useful in echo mode.
      posted in killprosession
      paul
      paul
    • Introduction

      Are you using killprosession? Have questions? Suggestions? This is the place.

      You can get the latest version of killprosession by downloading ProTop at demo.wss.com. In Europe you can use protop-europe.com and in APAC dashboard.protop.com.au.

      Paul

      posted in killprosession
      paul
      paul
    • RE: Everything's ok alarm

      Rob is correct, and ProTop already has the equivalent alarm: it's called the heartbeat. If monitoring is NOT running OK for any given monitored resource, the web portal generates an alert saying "HEY! I haven't heard anything from the ProTop agent for siteName.ResourceName for the past x minutes!!". This is much more interesting than getting an hourly or daily "Everything is OK!" email as you may not notice if you miss one or two or five.

      The default heartbeat check interval is 1200 seconds. After that, a heartbeat alert is generated. Note however that you must configure in ProTop where your heartbeat alerts are sent. They can stay in the web portal, they can be sent to an email list, or they can be sent to an emergency "pager" list (typically to your mobile phone).

      The various web portals around the world also ping each other via email to make sure that outbound alerting is always working. if one of the portals fails to send emails for more than a few minutes, one of the other portals alerts our devOps team so that we can investigate.

      posted in Using ProTop
      paul
      paul
    • RE: Alert feed within Resource dashboard

      Understood. Enhancement added to our TODO list.

      posted in Roadmap
      paul
      paul
    • RE: View Alert in popup - right click option

      YES. Or maybe right-click - copy the whole thing to clipboard.

      posted in Roadmap
      paul
      paul
    • RE: Alert feed within Resource dashboard

      Can you give me some more info on this Pieter? You want to open a new page that only contains the alert feed for that ressource and nothing else?

      I'm always curious how others are using ProTop. What's the use-case here? Why is this preferable to filtering by clicking on the main alert dashboard (you call it resrc dashboard, I call it alert dashboard).

      posted in Roadmap
      paul
      paul
    • RE: Can't log in to web portal

      This looks like it's fixed @Rob-Fitzpatrick

      posted in Using ProTop
      paul
      paul
    • RE: Chit chat test

      I am replying too!

      posted in Chit Chat
      paul
      paul
    • RE: Can't log in to web portal

      @rob-fitzpatrick Looking into it.

      posted in Using ProTop
      paul
      paul
    • Installation Instructions

      In case you didn't see them, installation instructions for UNIX and Windows can be found here: http://demo.wss.com/help/.

      Usually when people get tripped up, it's because of a proxy server or permissions issues. The first thing to try, always, is to run ProTop from the command line:

      $PROTOP/bin/protop <full path DB or friendlyName>

      If that doesn't work, then nothing else will either.

      Still having trouble? Post your questions here.

      Paul

      posted in Downloading and Installing ProTop
      paul
      paul