<![CDATA[Web portal | General Info | Connections]]>I'm looking at the numbers from a client site and they don't make sense to me. At a given time stamp today, I see the following user connection counts:
4GL: 412
batch: 30
remote: 383
self-service: 0

I know this client has self-service users. I believe that most if not all of those 30 batch users are also self-service. Looking at historical data, most of the time this database shows zero self-service users, with occasional spikes of 1.

What criteria are used to determine that a client is self-service?

]]>https://community.wss.com/topic/68/web-portal-general-info-connectionsRSS for NodeTue, 11 Aug 2026 23:44:38 GMTWed, 11 Dec 2019 18:20:38 GMT60<![CDATA[Reply to Web portal | General Info | Connections on Sat, 14 Dec 2019 12:28:41 GMT]]>if ( not _Connect-device matches "*batch*" ) and _connect-batch <> "yes" then tt_Dashboard.con_self = tt_Dashboard.con_self + 1.

So "self" is counted for non-batch self-service connections. It (mostly) equates to local interactive connections.

Somehow I suspect that you are going to suggest that that might be sub-optimal 😉

]]>https://community.wss.com/post/283https://community.wss.com/post/283Sat, 14 Dec 2019 12:28:41 GMT